State Tested Nursing Assistant (STNA) Practice Exam

What is an appropriate approach to take when a client shows symptoms of anxiety?

1. Leave the client unattended

2. Speak quickly to lessen the tension

3. Engage the client in a distracting activity

4. Provide a calm and reassuring presence

The correct answer is: Provide a calm and reassuring presence

Providing a calm and reassuring presence is crucial when a client shows symptoms of anxiety. Anxiety can be overwhelming for individuals, and they often need support to feel safe and secure. By maintaining a calm demeanor, caregivers can help create an environment that promotes tranquility and reduces stress for the client. This approach allows the client to feel acknowledged, respected, and supported, which can significantly alleviate their anxiety. Maintaining a reassuring presence also includes using a gentle tone of voice, making appropriate eye contact, and encouraging the client to express their feelings. This kind of supportive interaction often leads to a greater sense of trust and comfort, helping the client regain control over their emotions. In contrast, leaving a client unattended could exacerbate their anxiety, as they may feel abandoned and unsupported. Speaking quickly may increase their tension rather than alleviate it, as it can come off as rushed or anxious itself. Engaging in a distracting activity might offer temporary relief but could prevent the client from processing their feelings or discussing what is bothering them. Therefore, providing a calm and reassuring presence is the most effective approach to support a client experiencing anxiety.